Following the recent announcement by the Prime Minister, we have taken the decision to close our doors to the public for the foreseeable future.
All is not lost, however. Reades will remain open throughout and although it is unlikely to be business as usual, our skeleton team of home-workers will handle all telephone and email enquiries and registering any interest, in readiness for business hopefully resuming in a few weeks' time.
Our team will be subject to additional and unusual pressures over the coming weeks and will do their best to support our customers using systems with which they are not yet fully familiar. You can help them by making best use of your online account during this time and only calling or emailing if you feel it is absolutely necessary. you can access your online account here:
If you are experiencing problems logging in, please let us know as soon as possible by emailing email@example.com.
During the lock-down, we will prioritise the updating of online accounts and the sending of updates via email, as and when they become available. If no update is showing on your account, or if you have not received an update via email, there is likely no update to give at this time.
We appreciate your patience and understanding during this difficult period. You are a valued customer and can rest assured that our team will work tirelessly over the coming weeks to minimise any inconvenience to you, as far as is possible.
Stay safe and we look forward to seeing you soon.
Jonathan Reade - Managing Director
We are committed to protecting the personal information you provide when signing up to and using Our Valuation Tool. This Data Protection Policy relates to Our use of any personal information We collect from you via the Valtool.
This Data Protection Policy explains the following:
We are committed to safeguarding your personal information and complying with Our legal obligations to hold and use your information in-line with all applicable laws.
Reades Ltd (company number 0458814) is a property sales and letting agency. References to "We/Us/Our/Reades" throughout this document are to Reades Ltd. Our Valuation Tool is a tool which We have devised to enable you to obtain a guideline valuation of your property free of charge.
When you sign up to the Valuation Tool to receive your free property valuation, you will be providing certain personal information to Us. This includes your name, postal address, email address and phone number.
We will use the personal information collected when you sign up to or use the Valuation Tool for the following purposes:
We will not share the personal information which we collect via the Valuation Tool with any third parties other than where We are required to do so by law. The only information which We will share is the address details of the property on which you wish to obtain a valuation. This information is shared with our appointed third party property valuation agency, so that they can provide a valuation of the property and for no other purpose.
We will contact you:
By signing up to receive a free Valuation Report, you agree to receive Reades marketing communications as discussed in paragraphs 4 and 5.
If you wish to withdraw your consent to receiving these marketing communications at any point you can do so by notifying us using the contact information set out below.
We will hold your personal information on our systems for as long as reasonably necessary in order to provide you with the relevant services, or until you inform us that you want Us to delete your personal information (whichever occurs first).
You can request that We delete your personal information by contacting us in writing using the contact information set out below.
Deleting your data may mean that We will no longer be able to provide you with Our services.
You have the right to:
Please address requests and questions about this or any other question about this Data Protection Policy to:
The Data Controller
Reades - Hawarden (Head Office)
3-5 The Highway
You can also send any enquiries electronically to firstname.lastname@example.org.